Privacy Policy
How we collect, use, and protect your personal information
This privacy policy explains how cannagimka collects, uses, stores, and protects personal information when you use our website and services. We are committed to protecting your privacy and handling your data in a transparent manner.
Information We Collect
We collect information that you provide directly to us when you:
- Complete enquiry forms on our website
- Book consultations with our advisors
- Communicate with us via email
- Use our services for benefits and pension assistance
This information may include your name, email address, contact details, and any information you provide about your personal circumstances relevant to our advisory services.
How We Use Your Information
We use the personal information we collect to:
- Respond to your enquiries and provide requested services
- Prepare and submit benefit and pension applications on your behalf
- Communicate with you about your consultation and ongoing matters
- Improve our services and website functionality
- Comply with legal obligations
Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent: When you submit an enquiry form, you consent to us contacting you regarding your request
- Contract: Processing necessary to fulfil our consultancy services agreement with you
- Legal obligation: Where we are required to retain or disclose information by law
- Legitimate interests: To improve our services and communicate relevant information
Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Government departments (such as DWP or pension providers) when submitting applications on your behalf, and only with your explicit consent
- Professional advisors where required for legal or regulatory purposes
- Service providers who assist with our website hosting and email systems, under strict confidentiality agreements
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Consultation records are typically retained for seven years following the completion of services, in line with professional standards and regulatory requirements.
Your Rights
Under data protection law, you have rights including:
- The right to access the personal data we hold about you
- The right to rectification of inaccurate data
- The right to erasure in certain circumstances
- The right to restrict processing
- The right to data portability
- The right to object to processing
To exercise any of these rights, please contact us at [email protected]
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure data storage, encrypted communications, and restricted access to personal data.
Cookies
Our website uses cookies to improve your browsing experience. For detailed information about the cookies we use, please refer to our Cookie Policy.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
cannagimka
47 Castle Street
Sheffield, S3 8LN
Email: [email protected]
Last updated: January 2024